Fleet Management System

Fleet Management System

Use this package to implement a fleet management system ServiceNow that tracks the full lifecycle of every vehicle your organization owns. Centralize onboarding, assignments, usage, maintenance, and retirement in one system—so audits stay consistent and easy to prove.

Track inspections, incidents, maintenance, and driver renewals in a single system of record. With ServiceNow fleet management, dashboards highlight aging tasks and upcoming compliance dates so teams act before deadlines, reduce downtime, and avoid missed renewals.

Fleet management system ServiceNow — how it works

• First, register vehicles with ownership, location, mileage, and service intervals.
• Next, create scheduled inspections, renewals, and preventative maintenance tasks.
• Then, log incidents and repairs with parts, labor, and costs to support reporting.
• Finally, run disposition workflows for transfers or retirements and keep a complete audit trail.

ServiceNow fleet management capabilities

• Vehicle lifecycle: add vehicles, assign drivers, track usage, and retire assets with controlled workflows.
• Compliance tracking: monitor inspection schedules, registration dates, insurance renewals, and driver credential expirations.
• Maintenance: trigger preventative maintenance from time or mileage and capture service history over the life of the vehicle.
• Costs: record labor, parts, and repair totals to understand cost per vehicle and budget more accurately.

Fleet management for ServiceNow — why teams use it

A fleet management system ServiceNow approach keeps vehicle data in one place, reduces manual spreadsheets, and improves accountability. Teams move faster when they can see what’s due, who owns the task, and what happened last time—without chasing updates across email threads.

Included with this fleet management system ServiceNow package

• Process & Data Flow Diagrams
• Implementation Epics, Features, and Stories
• Test Cases with Success Criteria
• Capabilities Workbook (What to Expect)

Requirements for fleet management on ServiceNow

• ServiceNow platform
• Asset and CMDB tables (or equivalent) enabled

Helpful reference

To align your configuration with platform best practices, review ServiceNow’s guidance on CMDB and asset tracking:
ServiceNow CMDB overview.

Release Notes

• New — initial release covering vehicle lifecycle, inspections, incidents, and renewals.

* Use this fleet management system ServiceNow package to centralize vehicle data, automate compliance tracking, and keep audits reliable.

Related solutions:
Contractor Access Management and
Integration with Box.