Contractor Access Management

Contractor Access Management ServiceNow

Use this package to manage contractors and their access from one place. Our contractor access management ServiceNow solution connects to your identity provider (for example, Active Directory) to centralize requests, auditing, and enforcement.

Works with modern identity providers and approvals workflows like
ServiceNow
and
Microsoft Entra ID (Azure AD).

Then, it automatically handles approvals and updates, so managers work faster and your security stays tight.

What the package does

First, managers review a request.

Next, with a single approval, the system can:

• Extend a contractor’s access.
• Terminate access immediately.
• Convert access to a long-term status, like an employee.

Contractor access control: expiration and alerts

The manager can let access end on the contract’s date.

Meanwhile, the system checks dates in real time.

It sends a daily alert when fewer than 14 days remain.

Then, it sends up to three reminders.

If no one responds, the system notifies Identity Access Management to remove access.

Vendor access management on mobile

In addition, managers can act from a phone.

They can submit an extension in just a few taps. With contractor access management ServiceNow, approvals and terminations are fast on desktop or mobile.

Included

These deliverables power your contractor access control program in ServiceNow and keep workflows auditable.

• Architecture & Data Flow Diagrams
• Implementation Epics, Features, and Stories
• Test Cases with Success Criteria
• Capabilities Workbook (What to Expect)

Requirements

• ServiceNow (catalog items / flows for vendor access management) or any cloud-based CRM with a developer API

Why teams choose this package

Organizations often juggle many contingent workers and external users. This solution standardizes approvals, enforces expirations by policy, records every change for audit, and lets managers act from email or mobile. Because requests, evidence, and revocations live in one system of record, security gains visibility while reducing license creep and orphaned accounts. The approach scales to vendors, seasonal staff, and partners with consistent, reportable controls.

Release notes

• New — initial package for contractor access control and automated approvals.

Explore related solutions:
Fleet Management System, or
Enterprise Backup & Recovery.

Update Set Available: Yes
Compatible With: Yokohama
Consulting Hours: Available

Need help rolling out vendor access management with policy-based approvals and expirations? Get in touch.