Add My Asset Page To An Organization’s Service Portal

Use this package to implement a my asset page on an organization’s service portal. When an employee accesses the portal and click on the my asset page, he or she will see the list of assets that have been provisioned to him or her. The information includes the date of provision, any renuewal that are coming up, installed software, or any consumables provisioned along with the equipment. The page also displays actions the user can take – like for example upgrade a device (if eligible), ask for dual devices (if eligible), return a device, or ask for new software to be installed.

Included:

• Process & Data Flow Diagrams
• Implementation Epics, Features, and Stories
• Test Cases with Success Criteria
• Capabilities Workbook (What to Expect)

Requirements:

• ServiceNow platform
• ServiceNow service portal

Release Notes:

• New

* Use this package to allow your employees to see the assets (hardware, software and consummable) that have been assigned to them using asset managment or the CMDB.

Update Set Available?: Yes (for additional fee)
Update Set Compatible With: San Diego
Consulting Hours Available for Purchase: Yes