Loaner Equipment Deployment and Tracking

Use this package to implement a loaner equipment request program for your organization. When the request is made, the requestor will be required to provide when the device will be returned in chunks 3, 7, 14 or 21 days. Reminders will be sent on at the half-way point and on the day of return. If device is not returned, an escalation notice will be sent to the requestor and his or her manager. Returned devices will be prepped and made ready for the next loaner request.

Included:

• Process & Data Flow Diagrams
• Implementation Epics, Features, and Stories
• Test Cases with Success Criteria
• Capabilities Workbook (What to Expect)

Requirements:

• ServiceNow platform
• ServiceNow service portal

Release Notes:

• New

* Use this package to deploy a loaner equipment request program for your organization. Include reminder and escalation features to track and return devices

Update Set Available?: Yes (for additional fee)
Update Set Compatible With: San Diego
Consulting Hours Available for Purchase: Yes